Case Study: Ben E. Keith Company achieves inbound freight savings and faster ROI with ArrowStream

How Ben E. Keith Bridged the Technology Gap Between Purchasing and Transportation to Raise the Standard for Inbound Freight Savings

Ben E. Keith Company, a large Texas-based foodservice distributor, was struggling with volatile inbound freight costs and inconsistent truck fill rates across its network of eight distribution centers. Although it already used a TMS for routing, the team needed a better way to coordinate purchasing and transportation planning to improve freight consolidation and protect margins. ArrowStream was brought in with its Crossbow inbound logistics solution.

ArrowStream implemented Crossbow to optimize ordering and routing together, giving Ben E. Keith real-time guidance on supplier pairings, order sizing, and delivery timing. The platform helped teams collaborate, monitor adherence to plans, and quickly correct missed opportunities, leading to positive ROI within the first few months at the first two locations. Ben E. Keith also reduced time spent on logistics analysis and root-cause investigations while improving freight savings and decision-making discipline.

Ben E. Keith Company

Owen Stull

Director