Case Study: Kit improves creator onboarding efficiency by 10% with Arrows

Kit improved intake efficiency by 10% for creator onboarding

Kit, an email marketing platform for creators, needed a better way to manage around 90 monthly creator migrations. Their previous onboarding tool was disconnected from HubSpot, making the process inconsistent, hard to navigate, and impossible to measure, leaving the team with no visibility into progress or performance.

Arrows solved this by replacing Kit’s manual, disconnected workflow with a HubSpot-integrated onboarding platform that synced task statuses and creator progress in real time. With Arrows, Kit improved intake efficiency by 10%, gained full data visibility for the first time, and streamlined collaboration across teams while delivering a smoother, more intuitive experience for creators.

Kit

Karen Howell

Implementation Specialist