Case Study: Made in Japan drives ecommerce growth with Arrive

Made in Japan grows ecommerce reach with Arrive, helping over 30,000 chefs and shoppers elevate everyday mealtimes

Made in Japan, a purveyor of premium Japanese tableware, faced the challenge of expanding its customer base globally without compromising its authentic, high-end brand identity. The vendor Arrive helped the brand address this by developing a new ecommerce and UX/UI strategy to thoughtfully grow its reach.

Arrive conducted extensive research and repositioned Made in Japan's products as being 'made for daily special occasions.' This strategy elevated the brand above standard offerings and informed every customer touchpoint, from social media to the shopping experience. The new focus successfully increased customer reach, purchase frequency, loyalty, and satisfaction, driving ecommerce growth among everyday dining enthusiasts.

Made in Japan