Case Study: JobTrain streamlines donor management and saves time with Arreva

JobTrain - Customer Case Study

JobTrain, a nonprofit community-based job-training center, needed a better way to manage donor relationships across more than 10,000 donor records and multiple fundraising events. With information spread across different databases, the organization faced duplicate data entry, inconsistent donor data, and time-consuming communication efforts. Vendor Arreva had already supported JobTrain with MacTRAC products, and JobTrain later upgraded to Arreva’s Exceed! Premier to improve donor and event management.

Using Arreva’s Exceed! Premier, JobTrain centralized donor and event information in one repository, streamlined communications, and gained more accurate reporting. The transition was seamless, with easy data conversion and strong training and support from Arreva, resulting in virtually no downtime. JobTrain also eliminated duplicate data entry during event ramp-up, saving an average of 20 hours per month and reducing costs tied to maintaining complete donor information.

JobTrain

Amanda Byrd

Director of Development