Case Study: Jewish Federation and Foundation of Northeast Florida achieves 60% year-over-year campaign growth with Arreva's ExceedFurther

Jewish Federation and Foundation of Northeast Florida - Customer Case Study

The Jewish Federation and Foundation of Northeast Florida, which serves more than 17,000 community members and tracks about 4,600 households, was operating on a 20-year-old donor system with cumbersome reporting and poor usability. Needing to increase efficiency across direct mail, email and social outreach and to manage pledges, soft credits, recurring giving and online payments with flexible reporting, the Federation searched for a modern solution and selected Arreva.

Arreva implemented its cloud-based ExceedFurther All‑in‑One fundraising and donor relationship management solution, delivering integrated pledge management, online fundraising, household-level donor views, streamlined communications, customizable web content and robust reporting. The Federation achieved a full 360-degree view of donors, faster staff onboarding and responsive support from Arreva, and measurable results: +236 new gifts, +$163K raised, a 5.2% increase in year one and a 60% year‑over‑year growth in 2020, along with improved productivity and faster fundraising workflows.

Jewish Federation and Foundation of Northeast Florida

Pat Burke

Director of Finance & Administration