Case Study: Zara Cakes achieves streamlined orders and major time savings to support expansion with Array

Zara Cakes - Customer Case Study

Zara Cakes, a bespoke cake business that grew from Zara’s home kitchen into a dedicated premises with nine staff, was struggling with mountains of paperwork and orders taken on paper that were often missed or incorrect. To solve this, Zara Cakes adopted Array’s digital system, using Array’s online order forms, document storage and embedded web forms to replace paper processes.

Array implemented digital order forms with integrations to generate customer PDF confirmations, add emails to Mailchimp, and populate Zara Cakes’ Google Calendar, plus document storage and embedded website forms. The switch eliminated duplicate order pads, delivered “a small fortune” in cost savings, and—most importantly—freed up time: Zara reports now having every Sunday and most Mondays off, while the business gains the efficiency to expand further.

Zara Cakes

Zara Neild

Owner