Case Study: ClickClaims achieves automated claims data collection and faster processing with Array

Data collection automation in the claims process

Click Claims is a SaaS claims management provider that has processed over 1,000,000 claims totaling more than $1 billion in indemnity since 1999. Faced with the friction and delays of manual data collection in the claims process, Click Claims needed a way to automate and standardize claim intake (including Storm Triage forms) so submissions reached the right people quickly. They partnered with Array to address this challenge.

Array delivered customizable, automated claim forms with features like document upload, logic, email automation, and report filters so submitted forms are sent directly to the relevant email addresses. Click Claims reports that Array allowed them to collect all relevant information and speed up the claims process, creating a smoother workflow and reducing manual handling of submissions.

Click Claims