Case Study: TechProcess achieves 4x faster, PCI‑compliant payment processing with Array Networks APV Series

TechProcess - Customer Case Study

TechProcess, a leading Indian electronic payment processor serving more than 1,600 merchants, needed to scale its payment gateway to keep pace with rapid eCommerce growth and peak seasonal demand while supporting 2048‑bit SSL transaction processing and maintaining PCI DSS compliance. The company sought higher availability and better performance to ensure secure, always‑on transaction services for merchants and end customers.

TechProcess deployed Array APV Series Application Delivery Controllers for intelligent load balancing, URL‑based routing and hardware‑accelerated 2048‑bit SSL offload. The solution delivered a 4x application performance improvement (payment redirection from 12s to <3s), a 70% reduction in server CPU utilization, scaling to eight servers without degradation, handling a 3x usage increase and over 2,000 requests per minute, while maintaining PCI DSS cipher controls and improving transaction success rates and merchant satisfaction.

TechProcess

Kumar Karpe

CEO