Case Study: State Bank of India achieves 99.999% availability and 5X faster SAP performance with Array Networks APV Series

State Bank of India - Customer Case Study

State Bank of India, the country’s largest bank with nearly 16,000 branches and tens of thousands of ATMs, faced severe performance and availability issues when rolling out SAP HRMS modules. The SAP web dispatcher struggled under high SSL-encrypted transaction loads, pushing servers to near-100% CPU, causing slow responses, failed pages and lost revenue, and prompting the IT team to seek a high-availability, application-acceleration solution.

The bank deployed the SAP-certified Array APV Series ADC to provide intelligent load balancing, SSL offload, connection multiplexing, caching and compression. The appliance boosted capacity and performance—supporting centralized SAP access for over 400,000 users—with 99.999% availability, a 5X application performance improvement, 600% higher SSL transaction capacity, a 230% rise in server utilization and roughly 50% reductions in bandwidth and hardware/software/energy costs.

State Bank of India