Case Study: Cyberhaven achieves 90% RFP automation with Arphie

Cyberhaven reaches 90% RFP automation with Arphie

Cyberhaven, a data security platform, faced a severely inefficient RFP process. Their legacy tool, Loopio, relied on a static Q&A database that was impossible to keep current with their rapidly evolving product. This resulted in zero automation for RFPs and RFIs, forcing the solutions engineering team to manually search for answers and work through Excel documents.

The company implemented Arphie, an AI-powered platform that could ingest their current product documentation to generate accurate responses. Arphie automated 85-90% of their RFP and RFI first drafts within minutes of import. The solution also saw unexpected adoption from the sales team, who used its Slack bot to get self-serve answers, freeing up the SE team from constant interruptions.

Cyberhaven