Case Study: Betterworks Reclaims 200+ Days of SE Productivity with Arphie

How Betterworks Reclaimed 200+ Days of SE Productivity with Arphie

Betterworks, a leading performance management platform, faced a significant challenge as its Solutions Engineering team was spending an excessive amount of time—up to 20 hours per document—on manual administrative work for lengthy RFPs. This process was not only a poor use of their expensive and hard-to-replace talent but also led to low engagement. They turned to Arphie for a solution to automate and improve this critical sales process.

Arphie implemented its AI-powered platform to intelligently source and tailor RFP responses from multiple knowledge bases, automatically adapting language for different regions. This solution reclaimed over 200 days of productivity annually for the SE team by saving 1-2 days per RFP. The results allowed the lean team to handle 120 RFPs a year without added headcount, fundamentally improving SE engagement and making Arphie an indispensable tool for the organization.

Betterworks

Bruce Walcroft

Director of Solutions Engineering