Case Study: Player’s Health streamlines fintech and insurance onboarding with Arounda

Player’s Health boosts customer reach 20% with Arounda

Player’s Health, a company providing fintech and insurance platforms for youth sports organizations, faced challenges with a complex user onboarding process and establishing a clear user hierarchy for its accounts and sub-accounts. They engaged the design vendor Arounda for UI/UX design services to simplify these flows and create a unified process for purchasing insurance.

Arounda broke the registration into manageable steps and optimized the interaction between main accounts and sub-accounts. Their solution created a streamlined user flow for buying insurance policies. The results included a 20% increase in customer reach, a 25% improvement in customer satisfaction, a 33% reduction in operational costs, and half of all customers now receiving customized insurance policies.

Player’s Health