Case Study: Mine’d improves user satisfaction and retention with Arounda’s UX/UI design

Mine'D boosts user retention to 87% with Arounda

The customer, Mine’D, is a mental health platform based in New York that connects users with expert wellness advice. Their challenge was to update the user experience and interface of their existing mobile application while also integrating new features and creating a separate application for their Experts. They engaged the vendor, Arounda, for UI/UX design and web design services to accomplish this.

Arounda implemented a comprehensive UX strategy for Mine’D's two distinct user groups, Consumers and Experts. Their solution involved extensive competitor research, the creation of user flows and wireframes, and a complete visual refresh of the platform. The results were highly successful, including an 85% user satisfaction rate, an 87% user retention rate, a 25% increase in mobile users, and an 8% conversion rate for the platform.

Mine’D