Case Study: Mediflow achieves a unified patient and provider healthcare experience with Arounda

Mediflow reduces provider cognitive load by 29% with Arounda

Mediflow, a digital healthcare platform, needed to create a unified ecosystem for two distinct user groups: patients and providers. Their challenge was to design a patient mobile app that was simple and non-overwhelming alongside a dense, data-rich provider dashboard for fast clinical decisions. They partnered with the design agency Arounda for UI/UX and branding services to solve this.

Arounda developed a shared design system that adapted to each audience, creating a patient app with clear navigation and a provider dashboard with structured data hierarchies. The solution delivered significant results, including a 30% reduction in steps to book an appointment for patients and a 29% reported reduction in cognitive load for providers reviewing patient data. The patient app also achieved an 84/100 usability score.

Mediflow