Case Study: Lexity achieves streamlined communication and greater efficiency with AroFlo

A growing multi-trade business offering 24/7 servicing across plumbing, electrical and HVAC, that's no small feat

Lexity, a growing multi-trade business providing residential and commercial plumbing, electrical, and HVAC services, needed a better way to manage communication as it scaled. Before AroFlo, the team wanted to avoid the delays and inefficiencies that come with juggling appointment reminders, customer updates, internal messages, and review responses across multiple service lines.

AroFlo’s job management software, including automated SMS via MessageMedia, helped Lexity streamline customer and team communications, improve scheduling, and connect checklists with real-time alerts. The result was faster, more accurate workflows, clearer transparency across the business, and a measurable lift in productivity, including a significant increase in billable hours per technician.

Lexity