Case Study: OpenKey achieves secure, cost-effective 24/7 mobile keyless hotel access with Armor Anywhere (Armor)

Leading the Way with Secure Mobile Keyless Hotel Access

OpenKey delivers a mobile key platform that replaces plastic room keys with an app that handles directions, Wi‑Fi access and streamlined check‑in/out for hotels worldwide. As the company scaled, it faced two major challenges: convincing hotels and guests that mobile access was secure in an industry frequently targeted by breaches, and containing rising costs and complexity from a public cloud model and the need for 24/7 monitoring.

OpenKey moved to Armor Anywhere on Armor’s private cloud for built‑in security controls, a SOC, zero‑trust architecture and real‑time visibility, completing the migration in about two weeks. The switch delivered continuous server surveillance, faster onboarding, stronger protection for guest data and operations, and roughly an 80% projected savings versus building and staffing equivalent in‑house capabilities.

OpenKey

Chris Hickingbottom

Vice President of Engineering