Case Study: Washington State Legislature improves public records request processing with Armedia's ArkCase

Washington State Legislature speeds public records processing in less than 2 months with Armedia

The Washington State Legislature, through its Legislative Service Center (LEG-TECH), faced significant challenges with its manual and error-prone public records request process. To support its Open Government Initiative, LEG-TECH needed a modern, configurable platform to manage requests efficiently across multiple agencies. They partnered with vendor Armedia to find a solution.

Armedia implemented its ArkCase FOIA platform, a cloud-based public records solution that provided advanced features for task management, redaction, and reporting. The project, including implementation and training, was completed in under two months. As a result, Armedia's solution significantly increased the overall speed and efficiency of the legislature's public records request processing.

Washington State Legislature