Case Study: NJ Poison Control Center achieves streamlined training administration and improved registrant experience with Arlo

Rutgers University - Customer Case Study

NJ Poison Control Center faced a growing need to deliver more training while burdened by manual administration: confirmation and reminder emails, workshop details and registrations were maintained by hand in spreadsheets and the website required frequent manual updates. To solve this, they implemented Arlo's training management software to centralize registration, automate communications, and integrate workshop listings with their website.

Arlo’s solution automated confirmations, reminders, scheduling and website updates, and added templates and post-event surveys. As a result, the NJ Poison Control Center doubled its workshop volume and registrations, cut administrative time by at least 80 hours per quarter, improved the registrant experience, and gained better feedback to refine offerings — outcomes directly attributed to Arlo.

NJ Poison Control Center

Emily Ravenwood

Rutgers University