Case Study: MTD reduces admin time and increases registrations with Arlo

MTD cuts admin by 80 hours a week with Arlo

MTD Training, a leading UK-based management and leadership training provider, faced significant operational challenges as their growth outpaced their manual systems. Relying on spreadsheets and disjointed processes resulted in excessive administrative work, slowing down bookings and hampering the customer experience. They turned to the vendor Arlo to implement its dedicated training management system to automate workflows and reduce friction.

By implementing Arlo's platform, MTD automated key processes like registrations, payments, communications, and certificate delivery. The solution led to dramatic time savings, reducing admin by 80 hours per week and cutting the booking process from 20 minutes to two. Arlo helped increase online registrations by 25% and shifted online payments from 15% to 70% of customers. This allowed MTD to scale efficiently, enhance their professional learner journey, and reinvest time into improving their training programs.

MTD