Case Study: IRI Australia boosts online training registrations with Arlo

IRI Australia boosts online registrations with Arlo as 90% of courses move online

IRI Australia, a provider of data and insights to retailers and FMCG manufacturers, faced a significant challenge when the COVID-19 pandemic forced them to rapidly transition over 90% of their traditional face-to-face courses online. Their previous manual process, managed through Excel spreadsheets, was overwhelmed by the volume of admin and communication required for this sudden shift. They turned to Arlo's training management platform to manage this transition and streamline their operations.

Using Arlo's features for online registration, automated communication, and CRM integration, IRI was able to quickly modify course information, contact participants about changes via email, and manage their entire catalog. The solution from Arlo enabled them to adapt seamlessly, resulting in registration numbers that went "through the roof." The platform significantly reduced their administrative burden and provided the necessary tools to successfully navigate the global lockdown.

IRI Australia