Case Study: Humentum streamlines training registrations and focuses on learning with Arlo

Humentum cuts support tickets and launches training in 6 weeks with Arlo

Humentum, a leading global nonprofit providing training and consulting to humanitarian organizations, needed a robust platform to manage the complex logistics of its global training programs. Their challenge involved integrating with existing software like Salesforce, handling multi-currency payments and taxes, and providing a seamless registration and invoicing experience for their customers. They chose Arlo's training management platform to solve these problems.

By implementing Arlo, Humentum automated its course scheduling, registrations, and payment processing. The solution significantly reduced the team's administrative burden, leading to an immediate drop in help-desk requests and freeing up staff time for customer outreach. Arlo's integrations with Stripe and AccountsIQ streamlined financial tracking, while features like course templates made event creation effortless. Although growth was impacted by COVID-19, Humentum is confident that Arlo provides the scalable foundation needed to support their biggest growth target.

Humentum