Case Study: Xavier Mission increases fundraising with Arkus and Classy Salesforce integration

Xavier Mission adds $200,000 in donations in a year with Arkus

Xavier Mission, a small nonprofit serving New Yorkers in need, faced the challenge of optimizing their existing Salesforce Nonprofit Success Pack (NPSP) instance. They had an initial implementation but sought a more strategic approach to streamline processes, complete their migration from Salesforce Classic to Lightning, and better integrate their fundraising platform, Classy. They partnered with the vendor Arkus to achieve these goals and increase user adoption.

Arkus worked with Xavier Mission through an evaluation framework to clarify their goals and prioritize quick actions. The solution included finalizing the Classy and Salesforce integration and optimizing reports and dashboards. As a result, Xavier Mission logged over $200,000 in donations through the new integration within a year and seamlessly managed over a million dollars in donations, which was crucial for supporting their programs remotely during the COVID-19 pandemic.

Xavier Mission