Case Study: Kiewit Luminarium strengthens Salesforce health with Arkus

Kiewit Luminarium opens Salesforce-powered operations in 2023 with Arkus

Kiewit Luminarium, a new nonprofit museum in Omaha, Nebraska, faced the challenge of building its operational and donor management systems from scratch as it prepared to open. They needed a solid CRM foundation to manage constituents, donations, admissions, and memberships. Partnering with vendor Arkus, they implemented Salesforce Nonprofit Cloud with the Nonprofit Success Pack (NPSP) and Veevart functionality to establish these core business processes.

Arkus provided ongoing support through regular Salesforce health assessments, which identified key areas for improvement. The solution involved a prioritized plan of quick wins and critical updates, including page layout cleanup, automation for donor acknowledgments, and improved reporting processes. As a result, Kiewit Luminarium evolved into a thriving, data-driven institution with a healthier Salesforce instance that better met its users' and reporting needs, ensuring continued growth and operational efficiency.

Kiewit Luminarium