Case Study: Continent 8 Technologies achieves secure unified communications with Arkphire

Continent 8 Technologies strengthens 24x7 support with Arkphire after 4 years

Continent 8 Technologies, a provider of managed hosting and security for the online gaming industry, faced a challenge with its internal and external communications infrastructure, which was not providing the necessary support for its rapid growth. The company engaged Arkphire to unify these systems and provide ongoing technical support for its Cisco unified communications platform.

Arkphire assessed the environment and upgraded the infrastructure to a high-performance unified communications platform. The solution included providing second and third-line support, managing hardware upgrades, and supporting integrated applications like Jabber and WebEx. This partnership with Arkphire resulted in a significantly improved and reliably supported communications system, which is critical for Continent 8's 24/7 customer support and facilitates remote work for its technical staff as the company continues to expand.

Continent 8 Technologies