Case Study: Global Social Media Company achieves $3M/month SMS fraud savings with Arkose Labs

Social Media Platform Saves Millions in SMS Fraud with Arkose Labs

Global Social Media Company, a large social platform with millions of users, was losing millions to international revenue share fraud (IRSF) as bots automated phone-based OTP validations to premium-rate numbers. To stop these attacks, the company put Arkose Labs’ AI-powered risk assessment and dynamic attack-response platform in front of its SMS validation flow to detect and block fraudulent bot activity.

Arkose Labs deployed its solution across the platform’s web and mobile touchpoints, using embedded machine learning and behavioral intelligence to identify and challenge scripted attacks that enabled SMS fraud. The implementation immediately cut malicious bot traffic and saved the Global Social Media Company about $3 million per month in fraudulent SMS charges, while also reducing support time, fraud case management, infrastructure costs and overall disruption—delivering measurable ROI for Arkose Labs’ customer.