Case Study: Prominent e-Signature and Document Management Firm stops credential stuffing and protects millions of user accounts with Arkose Labs

E-signature Company Protects Valuable Digital Documents with Arkose Labs

Prominent e-Signature and Document Management Firm, a global provider serving hundreds of millions of users, was targeted by credential-stuffing and volumetric bot attacks that threatened sensitive digital documents and disrupted customer experience. Their legacy fraud solution could not stop modern machine-vision-enabled bots, so they engaged Arkose Labs and its Fraud and Abuse Platform to strengthen account protection.

Arkose Labs deployed real-time intelligence, adaptive step-up enforcement challenges, and 24/7 support to detect and block malicious traffic while preserving legitimate user throughput. The result was an immediate stop to credential-stuffing campaigns, a drastic decrease in attacks, protection of millions of user accounts, and no negative impact on good-user login rates.