Case Study: Global Financial Company achieves $250K/month savings and thwarts SMS toll fraud and account takeovers with Arkose Labs

Dating Site Swipes Left on SMS Toll Fraud and Account Takeover with Arkose Labs

Global Financial Company was losing roughly $250,000 per month to SMS toll fraud and facing persistent account takeover (ATO) attacks, all while needing to preserve a quick, low-friction signup and login experience. To address these threats, the company engaged Arkose Labs and its Arkose Bot Manager bot detection and mitigation technology to proactively defend registration and login flows.

Arkose Labs implemented Arkose Bot Manager across login and OTP-protected registration stages, using behavioral analytics, tiered risk-based challenges, and global intelligence to target automated abuse. The deployment eliminated fraudulent SMS charges (about $250K/month, roughly $3M/year), significantly reduced the company’s second-largest operational expense, and strengthened defenses against ATOs—all while maintaining a seamless experience for legitimate users.