Case Study: Major Social Media Company reduces scraping by 22% and boosts legitimate user throughput by 19% with Arkose Labs

Arkose Labs Helps Social Networking Site Reduce Web Scraping

Major Social Media Company, a global social networking platform with hundreds of millions of users, was being targeted by large-scale automated scraping of public profiles that threatened user safety and diverted millions in revenue. To solve this without degrading legitimate user experience, Major Social Media Company engaged Arkose Labs and deployed Arkose’s risk engine and step-up enforcement (Arkose Detect and Arkose Enforce) to better distinguish bots from real users.

Arkose Labs implemented interactive, hard-to-automate challenges for suspicious sessions while allowing legitimate users to proceed with minimal friction. The deployment produced measurable gains: a 19% uplift in good user throughput, a 22% reduction in scraping, far fewer false positives, and protection of millions of dollars in potential revenue, alongside an improved customer experience.