Case Study: ARCA achieves greater transparency and higher industry standards with ALFA by Arkom Creative Technology

ARCA improves asbestos operative accountability with Arkom Creative Technology after speaking with 100+ members

The customer, ARCA (The Asbestos Removal Contractors Association), faced a challenge with inconsistent standards among asbestos removal operatives supplied by agencies. Contractors had no visibility into an operative’s past performance, and ARCA lacked tools to monitor quality and identify training needs. Arkom Creative Technology was engaged to create a bespoke solution to address this industry-wide issue.

Arkom Creative Technology designed and built ALFA, a bespoke 'TripAdvisor-style' ratings app. This secure platform allows contractors to rate operatives, building a performance history that improves hiring confidence and provides ARCA with clear insight. The solution delivered greater transparency, reduced administrative burdens, and resulted in fewer complaints and higher industry standards.

ARCA