Case Study: Ontex achieves 70% reduction in obsolete inventory with Arkieva's integrated S&OP solution

Ontex selects Arkieva Software to manage their Sales and Operations Planning Process

Ontex, a leading international personal hygiene group headquartered in Belgium, faced the volatile post‑COVID FMCG environment with fractured data, heavy manual work, short-term planning horizons, volume‑based S&OP and limited top/bottom‑line visibility. To improve service while controlling cash and costs, Ontex selected Arkieva and deployed Arkieva’s Scenario Planning, Demand Management, Executive Reporting and Rough Cut Capacity Planning solutions.

Arkieva implemented an integrated S&OP process—bringing RCCP and demand planning into a single 18‑month planning tool across 20 plants and consolidating planning previously spread across SAP systems—while supporting SKU rationalization and customer segmentation. The solution cut obsolete inventory by 70%, improved forecast accuracy by 5%, enabled removal of 1,706 SKUs (and “cure” of 659), and delivered faster, more P&L‑driven decisions; Arkieva’s tools now underpin Ontex’s optimized S&OP process.

Ontex

Philippe Agostini

Chief Procurement Officer