Case Study: Farmashop achieves 70% growth in online sales with Arkano's Azure DevOps omnichannel solution

Farmashop boosts online sales 70% with Arkano

Farmashop, the largest pharmacy chain in Uruguay, faced a challenge when national regulations prevented it from opening new physical stores. To continue growing, the company launched e-commerce and loyalty mobile apps, but both suffered from low consumer adoption. To solve this, vendor Arkano presented a solution through Azure DevOps to optimize the user experience.

Arkano implemented an omnichannel application that integrated e-commerce and other services using Design Thinking, agile methodologies, and DevOps. The first deployment was achieved in just three months. Thanks to this work by Arkano, Farmashop increased its online sales by 70% in one year, provided customers with a convenient way to purchase, and significantly increased consumer loyalty.

Farmashop