Case Study: PROSOCO achieves compliance-driven B2B commerce and dealer self-service with Arizon Digital

PROSOCO eliminates manual SDS delivery with Arizon Digital

PROSOCO, a specialty masonry and construction products manufacturer, faced significant challenges with its B2B commerce platform. Their existing system could not enforce purchase restrictions for regulated products, required manual delivery of Safety Data Sheets (SDS), and lacked self-service account visibility for its dealer network. Arizon Digital was engaged to redesign their commerce experience on BigCommerce to address these critical compliance and operational issues.

Arizon Digital implemented a solution that embedded compliance directly into the commerce layer, automatically enforcing purchase restrictions and delivering required SDS documents at checkout. They also built a tiered B2B portal for dealers and distributors, providing self-service order management and a structured quoting workflow. This eliminated all manual SDS delivery steps, reduced customer service burden, and gave accounts the visibility they needed, creating an auditable and efficient sales process for PROSOCO.

PROSOCO