Case Study: LivePerson achieves software-defined, highly automated and scalable 100Gbps network with Arista Networks

LivePerson selects Arista as infrastructure foundation to support rapid growth through software defined and highly automated network architecture

LivePerson, a leading cloud mobile and online business messaging provider serving over 18,000 brands, faced rapid growth and rising demand for real‑time, data‑driven engagement. The company needed to reduce management complexity, remove dependence on proprietary software, and scale across seven data centers to support millions of concurrent visitors and new drivers like video and chatbots while improving observability of millions of metrics.

LivePerson implemented a software‑defined, spine‑and‑leaf network using Arista 7050, 7160, 7260 and 7280 switches with Arista EOS on a 100Gbps core. The automated, single‑OS architecture cut update and configuration time from days to minutes, improved latency and reliability, enabled advanced flow analytics and monitoring, lowered total cost of ownership, and created a scalable foundation for continued NetOps-driven automation.

LivePerson

Yaniv Katz

Director for Data Center Engineering