Case Study: US-based Bio-Pharma Company achieves streamlined MI-to-safety integration and scalable cloud deployment with ArisGlobal's ag|nquirer

US based Bio-Pharma chooses ArisGlobal as its Medical Information Solution Partner

Bio-Pharma Company, a western U.S. biopharmaceutical focused on CNS and neurodegenerative disorders, faced fragmented Medical Information (MI) and safety systems—using IRMS for MI and Oracle Argus for pharmacovigilance—which created integration gaps, high on‑premise costs, poor reporting, limited scalability, and a non‑user‑friendly MI experience. Seeking a single, cloud‑enabled, integrated MI solution, the company evaluated vendors and chose ArisGlobal’s ag|nquirer™.

ArisGlobal implemented ag|nquirer as a web‑based, scalable MI platform integrated with the company’s safety workflows, replacing the legacy IRMS and automating triage and adverse event submissions. The project began in June 2011 and went live in January 2012; as a result ArisGlobal’s solution eliminated the manual triage and AE submission process, delivered faster cloud deployment, improved configurable reports and user dashboards for better role‑based decisions, and reduced time and effort in inquiry management.