Case Study: Syngene International achieves 25% improvement in efficiencies with ArisGlobal agCapture EDC

Syngene International Limited Discovers the Benefits of EDC

Syngene International, a leading Indian contract research and manufacturing organization supporting phase I–IV clinical trials and bio-analytical services, faced delays and limited transparency from its paper-based data capture processes. Wanting faster turnaround, regulatory compliance, and a flexible SaaS approach that could integrate with client systems, Syngene selected ArisGlobal’s electronic data capture solution agCapture (and had previously used ArisGlobal’s agSupply RTSM) to replace manual workflows.

ArisGlobal implemented agCapture as a customizable, user-friendly EDC (with RTSM for randomization and supply management), delivering real-time visibility, faster query resolution, and automated linking/pre-population of pages and supply alerts. Syngene reported an immediate 25% improvement in efficiencies and a 25% faster study completion/database lock time, enabling earlier data cleaning, clearer reporting, and better compliance.

Syngene International

Anand Eswaraiah

Head of Biometrics, Medical and Regulatory Affairs