Case Study: VNS Health achieves 5-Star Medicare Advantage quality improvements with Arine

Arine's AI-Powered Platform and Services Meaningfully Improve Star Ratings

VNS Health, a Medicare Advantage and Managed Medicaid plan in New York City, faced challenges with medication adherence and preventative care that led to lower-than-desired Star ratings. To address this, they partnered with Arine to utilize their Quality Improvement program and Clinical Service Model.

Arine implemented a full-service model combining its SaaS platform with clinical experts to conduct targeted member outreach. This solution led to rapid and significant improvements, bringing all medication adherence measures to a 5-Star rating. VNS Health reached the 99th percentile for adherence and achieved 5 Stars on critical measures like A1c control, dramatically boosting their overall ratings.

VNS Health

Sofya Shell

VP of PharmacyService