Case Study: Telstra Accelerates Billing and Customer Experience with Aria Systems

Telstra Taps Aria Systems for Cloud-Based Billing and Monetization

Telstra, Australia's leading telecommunications and information services company, sought to improve its billing processes and accelerate the delivery of new products. As part of its B2B Digital Transformation, the company needed a monetization platform to automate billing and increase customer self-service options. Telstra selected the cloud-based billing platform from Aria Systems to address this challenge.

Aria Systems implemented its platform to support Telstra's enterprise products, providing the agility needed for rapid service delivery across four continents. The solution was designed to increase customer satisfaction and manage specific jurisdictional requirements in Australia. By partnering with Aria Systems, Telstra gained a strategic advantage, enabling it to expand its innovative offerings and improve the overall customer experience through a modernized, cloud-based billing system.

Telstra

Mark McGraw

Director of Strategy and Performance, Global Finance Services