Case Study: Merrill Corporation achieves faster innovation and increased profitability with Aria Systems

Merrill Leverages Aria Systems, Increasing Innovation and Profitability

Merrill Corporation, a global provider of secure content-sharing and disclosure services, shifted from a waterfall to an agile software development model to accelerate product innovation and improve customer experience. However, legacy billing systems and a slow quote-to-cash process threatened to tie up capital, consume development resources with internal maintenance, and delay new product releases.

Merrill implemented Aria’s cloud billing and monetization platform to automate entitlements, usage metering and invoicing, enabling rapid pricing, bundling and accurate billing. The change shortened collection cycles, improved customer insight and go-to-market speed, and freed about 20% of development resources—boosting profitability and accelerating product innovation.

Merrill Corporation

Diane Vipond

Director, Financial Systems