Case Study: Liberty Latin America modernizes cloud BSS with Aria Systems

Liberty Latin America modernizes cloud BSS with Aria Systems across AWS, Salesforce and Vlocity

Liberty Latin America (LLA) aimed to become a leading integrated provider in its region through an aggressive acquisition strategy, but it required a common business support system (BSS) architecture to underpin this growth. Their challenge was moving away from costly and rigid legacy systems to support this expansion. To address this, LLA partnered with vendor Aria Systems, among others, to implement a new cloud-based BSS approach.

The solution implemented by Aria Systems and its partners was a cloud-first, modular BSS architecture hosted on Amazon Web Services (AWS). This new platform, built with TM Forum Open API-compliant components, replaced costly customizations and leveraged Agile and DevOps methodologies. For vendor Aria Systems, this resulted in providing a streamlined system that supports LLA's acquisition strategy by enabling a more agile and cost-effective operational model, turning its operating company CEOs into evangelists for the transformation.

Liberty Latin America