Case Study: Generac Power Systems monetizes remote monitoring and scales Mobile Link subscriptions with Aria Systems

Generac Picks Aria Systems to Monetize Remote Monitoring of Company’s Power Generation Products

Generac, the leading manufacturer of standby generators, needed a way to monetize and scale its Mobile Link remote‑monitoring service so homeowners could monitor maintenance, faults and other key metrics while Generac rolled out premium offerings and flexible pricing. The challenge was to rapidly launch and evolve subscription and usage‑based services across web and distribution channels without slow, complex billing changes.

Generac selected Aria Systems’ cloud‑based Monetization Platform to handle end‑to‑end billing and subscription management, enabling plan and promotion updates in minutes or hours. The result: faster time‑to‑market for new monitoring packages and pricing, improved customer assurance and experience, and a scalable path to grow recurring revenue from IoT services.

Generac Power Systems

Steven Lynch

Remote Monitoring Product Manager