Case Study: FreshBooks achieves scalable billing and superior customer experience with Aria Systems

FreshBooks Selects Aria Systems to Meet Demand for its Number One Cloud-Based Accounting Software

FreshBooks, the #1 cloud-based accounting software for service-based small businesses with over 10 million users in 120 countries, faced rising global demand and an expanding product portfolio. To improve self-service account management and support growth, the company needed to replace a legacy on-premises billing system with a scalable, enterprise-class solution that would integrate with its existing technology.

FreshBooks selected Aria Systems’ cloud billing and active monetization platform to enable flexible billing strategies, optimize product bundles, and accelerate time to market. The integration improved customer self-service for payment preferences, enhanced the overall customer experience, and positioned FreshBooks to scale revenue operations and increase customer lifetime value.

FreshBooks

Mike McDerment

Co-Founder and Chief Executive Officer