Case Study: Pitney Bowes achieves 700% faster time-to-market and real-time, frictionless billing with Aria Systems

Aria Helps Pitney Bowes Move at the Speed of Commerce

Pitney Bowes, a 96‑year‑old global commerce technology company serving more than 1.5 million clients, needed to modernize to capture opportunities in the $40B physical and digital commerce market. Its legacy technology hindered speed to market, rapid pricing and packaging changes, and a single source of truth across systems—creating a bottleneck for product launches and customer-facing services.

Aria’s cloud-based monetization platform was adopted as the billing core of the new Pitney Bowes Commerce Cloud, enabling rapid product launches and orchestrating multiple systems in real time. The change cut implementation time from over a year to roughly eight weeks, accelerated go-to-market by 700%, and delivered scalable, secure, frictionless billing with real-time customer data and improved customer experience.

Pitney Bowes

Joe Schmitt

Vice President and CIO