Case Study: Thermo Fisher Scientific achieves 40% better usability with Areteworks Scientific Instrument UX Design

Thermo Fisher Scientific boosts usability 40% with Areteworks

Thermo Fisher Scientific, a global leader in analytical instruments, faced a challenge with the usability of its NanoDrop One spectrophotometer. Technicians found the workflow for measuring and recording dozens of samples to be fragmented and time-consuming, leading to inefficiencies and potential errors. To address this, Thermo Fisher partnered with vendor Areteworks for its scientific instrument UX design expertise.

Areteworks applied a user-centered design process that included research, task analysis, and usability testing. The solution delivered an intuitive interface with contemporary iconography that streamlined the data collection process and enhanced workflow efficiency. This scientific instrument UX design from Areteworks achieved a 40% increase in usability, enabling technicians to run samples more quickly and with fewer errors.

Thermo Fisher Scientific