Case Study: Edwards Lifesciences achieves faster, clearer ICU decision-making with Areteworks UX redesign

Edwards Lifesciences improves ICU monitoring with Areteworks, cutting UI clutter by 35%

Edwards Lifesciences faced a challenge with the user interface of its HemoSphere advanced monitoring platform, which was used in critical cardiac ICU environments. The feature-dense design created visual clutter, making it difficult for clinicians to quickly find critical patient data under extreme pressure. The company enlisted Areteworks to redesign the interface to be more intuitive and reduce the risk of misreads.

Areteworks designed a cohesive solution that prioritized information by clinical importance and created custom, role-based dashboards. The redesign significantly reduced visual clutter and optimized alarm prioritization to combat fatigue. The outcome was a workflow clinicians described as immediately intuitive, with Edwards Lifesciences reporting that the new UI improved patient care. Areteworks' work also supported the company's Human Factors program and compliance documentation.

Edwards Lifesciences