Case Study: EVERSANA achieves secure, streamlined quality management with Arena Solutions

Elevating Customer Quality with a Secure Cloud QMS Solution

EVERSANA needed a secure, scalable quality management system to support best-in-class regulatory and quality process services for its customers. With Arena Solutions, the company looked for a way to create separate, secure workspaces for each customer while managing changes, corrective actions, configurations, audit responses, supplier qualification, and compliance requirements more efficiently.

Arena Solutions implemented its cloud-native QMS, along with Arena Validate, Arena Analytics, and Arena Automations. The results included faster impact analysis, easier access to validation data, improved traceability, and better visibility into quality metrics such as nonconformance trends and time to closure. EVERSANA also reduced manual Excel-based work and now automates complaint handling and adverse event reporting, helping it respond faster and manage a large audit program with over 1,000 suppliers and hundreds of audits per year.

EVERSANA

Laura Savenelli

Business Analytics Senior Manager, Quality