Case Study: Reitan Convenience Norway improves IT-business alignment with Ardoq

Reitan Convenience Uses Application Portfolio Management to Connect IT to Business

Reitan Convenience Norway, part of the REITAN group, is one of Europe’s largest convenience retailers, with more than 2,000 stores and 12,000 employees across several countries. As the company’s IT environment grew more complex, its Digital and IT Director needed a better way to understand the full application portfolio, see how applications connected to business processes, and keep the information current enough to support future business goals. Ardoq’s Application Portfolio Management capabilities were chosen to help replace slow, siloed mapping with a more dynamic, business-aligned view of the ecosystem.

Using Ardoq, Reitan Convenience Norway quickly imported application data, validated it collaboratively, and visualized relationships between applications, services, and business processes. The company reported that work that previously took four hours now took ten seconds, and the new approach gave broader teams a shared understanding of the IT landscape, improved transparency, and saved significant time and effort. With Ardoq, Reitan Convenience Norway also gained a foundation for extending into capability modeling and making more fact-based decisions about future people and competency needs.

Reitan Convenience Norway

Joon Nebell

Digital and IT Director