Case Study: Primark improves data governance and operational efficiency with Ardoq

Primark reduces audit and compliance tasks from days to 10 minutes with Ardoq

Primark, a major global retailer with over 485 stores, faced challenges in managing its technology estate and ensuring governance and compliance. Their previous enterprise architecture tool was difficult to use and could not provide the speed to insight needed, making it hard to track technical debt and align IT with business goals. To support its expansion and tight-margin model, Primark chose Ardoq as its new enterprise architecture platform to gain a greater view of technology impact and establish sustainable data governance.

By implementing Ardoq, Primark built a digital twin of its organization, creating a single source of truth for its technology ecosystem. The solution included using Ardoq's features for technical debt, technology lifecycle management, and surveys to gather reliable data. This resulted in a dramatic reduction of time for audit and compliance tasks from days to minutes. Ardoq provided the foundation for Primark to improve data quality, optimize operational efficiency, and free up its architecture team to deliver more value to the business.

Primark