Case Study: Fullsteam achieves continuous PCI compliance and stronger security hygiene with Arctic Wolf Networks' Managed Security Awareness

Fullsteam Employees Ramp up Compliance and Security Hygiene with Arctic Wolf Managed Security Awareness

Fullsteam, an Auburn, AL–based holding company with more than 35 technology and payments businesses, faced the challenge of quickly ramping up security and PCI DSS compliance across frequent acquisitions and engaging employees beyond ineffective annual training. To address this, Fullsteam turned to Arctic Wolf and its Managed Security Awareness service to deliver timely, relevant, and non-disruptive security education.

Arctic Wolf deployed its Managed Security Awareness solution—multitenant, continuously updated content delivered in bi-weekly sessions with automated phishing remediation—to nearly 600 Fullsteam employees. The program increased engagement and retention (employee scores have improved over time), helped maintain company-wide PCI compliance, and freed Fullsteam IT to focus on other priorities, producing measurable improvements in security posture and ongoing behavioral change.

Fullsteam

Jon Armstrong

Director of IT & Security