Case Study: City of Sparks achieves 10X cost savings and 24x7 protection from ransomware and phishing with Arctic Wolf Networks

City of Sparks - Customer Case Study

City of Sparks, Nevada — a fast‑growing municipal government supporting police, fire, and city services — was hit by repeated ransomware and spearphishing attacks that bypassed existing defenses. With a lean IT team lacking dedicated security expertise and no budget to build a 24x7 security operations center, the city evaluated options and selected Arctic Wolf (Arctic Wolf Networks) for managed security operations, including its Concierge Security® Team (CST), SIEM, and hybrid AI-driven detection.

Arctic Wolf deployed quickly (time‑to‑value within a week) and provided 24x7 monitoring, incident investigation, and endpoint mitigation guidance, identifying exposed passwords and stopping additional phishing campaigns while helping close firewall and ISP gaps. The vendor’s managed SOC delivered measurable impact: a reported 10X cost savings versus an internal SOC, 24x7 expert coverage with the CST functioning as extended staff, and improved detection accuracy (Arctic Wolf cites 10X better detection with 5X fewer false positives), significantly reducing disruption from future attacks.

City of Sparks

Steve Davidek

IT Manager