Case Study: City of Monroe achieves stronger cybersecurity visibility and threat response with Arctic Wolf Networks

City of Monroe gains 24x7 threat detection and complete visibility with Arctic Wolf

The City of Monroe, a local government serving nearly 50,000 residents, faced an overwhelming increase in cyber attacks and phishing attempts. Their small IT team of eight was struggling with alert fatigue from disparate security solutions and lacked the in-depth cybersecurity expertise needed to protect against threats. They turned to Arctic Wolf Networks for a managed detection and response solution to improve their security posture.

Arctic Wolf implemented its Managed Detection and Response (MDR) service, providing 24x7 monitoring that integrated with the city's existing technologies. The solution gave the City of Monroe complete visibility across its environment and proactive insights into vulnerabilities. The dedicated Concierge Security Team (CST) acted as an extension of the internal IT group, offering rapid response and strategic guidance. This partnership created a cost-effective security operation that prevented major incidents and gave the IT director confidence in their threat detection and response capabilities.

City of Monroe